Internet Access – Checks to see if the client has Internet connectivity.The client will run a series of tests and display the result of the test If the connection still fails, continue to the next section.Ĭlick the … next to the profile that you want to run diagnostics on.Select the … next to the profile that you want to troubleshoot.Check the logs for errors that may indicate the problem.Click the arrows icon at the bottom-right corner of the client window to show the Status Logs.The "Copy Console Log to Clipboard" button copies relevant (Tunnelblick and OpenVPN) Console Log entries to the Clipboard.This article helps you troubleshoot a VPN client to connect to a virtual network using Point-to-Site VPN and Azure Active Directory authentication.The "tail" of the Console log is included in the data copied to the Clipboard by the 'Copy Diagnostic Info to the Clipboard' button on the 'Settings' tab of the 'Configurations' panel of the 'VPN Details' window.If you type "tunnelblick" (without the quote marks) into the text box, Console will only show messages from Tunnelblick, not from other programs. There is a "Filter" (or search) text box in the upper right corner of the Console window. In older versions, click on "All Messages" on the left of the Console window.
In macOS Sierra and higher, click on "system.log" on the left side of the window. Proceed as follows for your version of macOS: If you don't see a toolbar at the top of the Console window, click "View", then "Show Toolbar". If you don't see a list of different logs to view on the left side of the Console window, click "View", then "Show Log List". To view the logs, launch the Console application, located in /Applications/Utilities. Tunnelblick sometimes outputs detailed diagnostic information to the macOS logs.
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